Ji33 protects the data of every Filipino member — from Iloilo to Manila — in full compliance with the Philippine Data Privacy Act.
This Privacy Policy explains how ji33 collects, uses, stores and protects the personal information of members and visitors to ji33.best. It is written to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and applies to all ji33 accounts and services.
These summaries are for convenience. The full policy below is the binding document. If you need to understand exactly how ji33 handles your data, read the complete sections.
Personal details you provide at registration, KYC documents, payment information, device data and activity logs generated by your use of the ji33 platform.
To operate your account, process payments, verify identity, comply with Philippine gaming and AML regulations, prevent fraud and provide customer support.
Payment processors, identity verification providers, regulatory authorities and fraud prevention services — only as necessary and under strict data processing agreements.
SSL encryption, access controls, secure server environments, staff training and regular security assessments. Your data is never sold to third-party marketers.
As a Filipino data subject, you have the right to access, correct, object to and in certain circumstances request deletion of your personal data held by ji33.
Reach ji33's data privacy team at support@ji33.best or through the 24/7 live chat. Privacy-related requests are handled within the timeframes required by Philippine law.
Ji33 protects the data of every Filipino member — from Iloilo to Manila — in full compliance with the Philippine Data Privacy Act.
Privacy at ji33 is not a checkbox exercise. It is built into how the platform is designed, how data is stored and how the team is trained. Here is what that looks like in practice.
Ji33 operates in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules and regulations. This means ji33 has a registered Data Protection Officer, maintains a personal data inventory, conducts privacy impact assessments and has a documented breach notification procedure in place for all member data held on the platform.
Ji33 does not sell, rent or trade your personal information to any third party for marketing purposes. The only circumstances under which ji33 shares member data with outside parties are those set out in this Privacy Policy — and in every case, there is either a legal basis, a contractual necessity or your explicit consent. Your data exists in the ji33 ecosystem to serve you, not to generate revenue from advertisers.
Ji33 only collects the personal data that is actually needed for the specific purpose it is being collected for. Registration data is the minimum needed to create an account. KYC data is what Philippine regulations require for identity verification. Payment data is limited to what is needed to process the transaction. Ji33 does not collect data speculatively or build profiles beyond what is necessary for platform operation.
All data transmitted between your device and ji33 servers is protected by SSL/TLS encryption. Member passwords are hashed and salted — ji33 staff cannot retrieve your actual password. Payment data is handled by PCI DSS-compliant processors and full card numbers are never stored on ji33 servers. Access to personal data within the organisation is restricted to staff with a specific operational need.
The rights the Data Privacy Act gives you as a Filipino data subject are not theoretical at ji33. You can request access to your data, correct inaccuracies, object to certain processing activities and request data portability through a straightforward process via the support team. Ji33 responds to data subject requests within the timeframes required by the National Privacy Commission.
Ji33 maintains a documented personal data breach response procedure. In the event of a breach that is likely to result in serious harm to affected members, ji33 will notify the National Privacy Commission within 72 hours of becoming aware of the breach and will notify affected members directly as required by applicable law. The notification will include a description of the breach, the data affected and the steps being taken to address it.
Ji33 is an online casino and sportsbook platform accessible at ji33.best, operated under a gaming licence issued by the Philippine Amusement and Gaming Corporation (PAGCOR). Ji33 is the data controller responsible for the personal information collected from members and visitors to the platform.
For the purposes of this Privacy Policy, "ji33," "we," "us" and "our" refer to the operating entity behind ji33.best. "You" and "your" refer to any individual who registers an account with ji33, visits the ji33 website, or otherwise interacts with ji33 services. "Personal data" means any information that identifies or could reasonably identify you as an individual.
This Privacy Policy is drafted in accordance with Republic Act No. 10173 (the Data Privacy Act of 2012), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission of the Philippines. Ji33's processing activities are also subject to PAGCOR's data governance requirements as part of the platform's operating licence conditions.
Ji33 collects personal data across several categories. The specific data collected depends on the nature of your interaction with the platform.
| Category | Examples | When collected |
|---|---|---|
| Identity data | Full legal name, date of birth, nationality | Registration & KYC |
| Contact data | Mobile number, email address | Registration |
| Verification documents | Government ID (PhilSys, passport, driver's licence), selfie, proof of address | KYC verification |
| Financial data | GCash / Maya account reference, bank account details (last digits), transaction history | Deposits & withdrawals |
| Technical data | IP address, device type, operating system, browser type, session identifiers | Platform access (automatic) |
| Usage data | Pages visited, games played, bets placed, session duration, click paths | Platform use (automatic) |
| Communications data | Support chat transcripts, email correspondence, complaint records | Support interactions |
| Responsible gaming data | Deposit limits set, self-exclusion periods, loss limit configurations | When tools are activated |
Ji33 does not collect sensitive personal information — such as racial or ethnic origin, religious beliefs, health data or biometric data — except where biometric facial verification is used as part of the KYC process, in which case this is done with your consent and is limited to identity verification only.
Ji33 collects personal data through the following channels:
When ji33 receives data about you from a third-party service provider — such as an identity verification result from a KYC partner — this is used only for the specific purpose for which it was obtained. Ji33 does not use third-party data aggregators to build marketing profiles of members.
Ji33 collects only what is needed — your data is used to run your account and comply with Philippine regulations, nothing more.
Ji33 uses the personal data it collects for the following purposes:
Under the Philippine Data Privacy Act, ji33 must have a valid legal basis for every processing activity involving your personal data. The legal bases ji33 relies on are:
Ji33 shares personal data with third parties only in the circumstances described below. In every case, ji33 requires third-party recipients to handle your data in accordance with applicable law and, where a data processing agreement is required, one is in place before data is shared.
Ji33 does not transfer personal data outside the Philippines except where required by law or where an appropriate transfer mechanism is in place in accordance with the Data Privacy Act's provisions on cross-border data transfer.
Ji33 retains personal data for only as long as necessary for the purpose for which it was collected, or as required by applicable Philippine law, whichever is longer. The following general retention periods apply:
| Data category | Retention period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation, AML compliance |
| KYC documents | Duration of account + 5 years | PAGCOR licence requirement, AMLA |
| Transaction records | 10 years from transaction date | Tax Code & AML requirements |
| Support communications | 3 years from last interaction | Dispute resolution, legal claims |
| Technical / log data | 90 days rolling | Security and fraud detection |
| Marketing preferences | Until opt-out or account closure | Consent basis |
When data reaches the end of its retention period, ji33 securely destroys or anonymises it. Anonymised data that can no longer identify you as an individual may be retained indefinitely for aggregate analytics purposes.
Whether you are in Subic Bay or anywhere in the Philippines, your ji33 data is protected by the same rigorous standards every time.
Ji33 implements a layered set of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration and destruction. These measures include:
Technical security measures can only go so far. Your ji33 account password should be unique to ji33 and not reused across other services. Enable any two-factor authentication options available in your account settings. Never share your login credentials with any other person. If you suspect your account has been compromised, contact ji33 support immediately via live chat.
Ji33 uses cookies and similar tracking technologies on the ji33.best website and platform. Cookies are small text files stored on your device that help the platform remember your preferences and analyse how you use the site.
Ji33 uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from using certain ji33 platform features. The first time you visit ji33.best you will see a cookie notice allowing you to make your preferences for non-essential cookie categories.
As a data subject under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by ji33. Ji33 will respond to valid data subject requests within the timeframes required by applicable law — generally within 15 business days for access and correction requests.
You have the right to be told how your personal data is being processed. This Privacy Policy is ji33's primary mechanism for meeting that obligation.
You can request a copy of the personal data ji33 holds about you. Ji33 will provide this in a commonly used electronic format within 15 business days of a valid request.
If any personal data ji33 holds about you is inaccurate or incomplete, you have the right to request correction. Many details can be updated directly in your account settings.
In certain circumstances you may request deletion of your personal data. Note that ji33 may be required to retain certain data by law regardless of an erasure request.
You may object to processing based on legitimate interests, including direct marketing. Objection to marketing is always honoured immediately. Objection to other processing is assessed case by case.
For data you provided to ji33 with consent or under a contract, you may request a machine-readable copy for transfer to another service where technically feasible.
If you are not satisfied with how ji33 has handled a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Ji33 encourages you to raise concerns with the ji33 data privacy team first so we have the opportunity to resolve them directly, but your right to approach the NPC directly is always available and unaffected by any ji33 process.
Ji33 is strictly an adult platform. Registration and use of ji33 services is permitted only for individuals who are at least 21 years of age. Ji33 does not knowingly collect personal data from persons under 21. If ji33 discovers that personal data has been collected from a person under 21 without verifiable parental consent, the account will be closed and the data deleted or returned to the person's guardian as appropriate.
If you are a parent or guardian and believe that a minor has registered an account or provided personal information to ji33, please contact the support team immediately at support@ji33.best. Ji33 will investigate and take appropriate action as a priority.
Ji33 recommends that adults who share devices with minors use parental control software and take precautions to prevent minors from accessing the ji33 platform.
Ji33 may send promotional communications — including bonus offers, new game notifications, seasonal promotions and platform updates — to registered members who have not opted out of marketing. Ji33 uses email and mobile notifications as its primary marketing channels.
You can opt out of marketing communications from ji33 at any time by:
Opting out of marketing communications does not affect transactional communications — ji33 will still send you account-related notices such as deposit confirmations, withdrawal notifications, KYC requests and security alerts that are necessary for the operation of your account.
Members on self-exclusion are automatically removed from all marketing communications for the duration of their exclusion period. Ji33 does not send promotional materials to self-excluded members.
Ji33 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law or data processing practices. When material changes are made, ji33 will notify registered members via the email address on record or through a prominent notice on the ji33.best website prior to the changes taking effect. The "last updated" date at the top of this page will be revised accordingly.
Your continued use of ji33 services following notification of a revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any changes, you should stop using ji33 services and contact support to arrange account closure in accordance with the ji33 Terms and Conditions.
Ji33 has a designated Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable Philippine data privacy law. For any privacy-related queries, data subject rights requests or concerns, you can contact the ji33 privacy team through the following channels:
Ji33 will acknowledge data subject rights requests within 3 business days of receipt and will complete valid requests within the timeframes required by the Data Privacy Act — generally 15 business days, with an extension of up to 15 additional days where the complexity of the request requires it, with notice provided.
Register your ji33 account today. Deposit via GCash, pick your game — Tongits, Baccarat, Roulette, NBA Betting and more — and enjoy a platform built for Filipino players with your privacy fully protected.
Create Your ji33 AccountThese pages form the complete framework that governs your ji33 account and protects your rights as a Filipino member.
The full rules that govern your ji33 account — deposits, withdrawals, bonuses, game rules and prohibited conduct.
Ji33's tools, commitments and resources for members who want help managing their gaming activity.
Quick answers about accounts, payments, KYC and game rules — the most common questions from Filipino ji33 members.
Learn about ji33 — who we are, how the platform was built and why we focus on the Philippine market.